Words With The Weployees

Meet our Weployee of the Week - Lucy Fleetwood

3 Min Read
Sara   |   September 16, 2020
Lucy fleetwood - WOTW

On August 28th 2020, Lucy celebrated one year on the Weploy platform. She's made a huge impact in that time, gaining experience with roles at some of our biggest clients like Deliveroo and RMIT.  Lucy has a full 5 star rating and has been called a "pleasure to work with" by her Manager at Hotdoc - another reason why she is our Weployee of the Week. 


What was your first job: 

Scooping ice-cream in the school holidays!


In addition to being paid, how else has your career created value in your life?

It's cliché I know, but if my work can make someone's life a little better then it's worth it.


What would your ideal job be? 

I've recently gone back to Uni to do a Master of Teaching, so that would have to be being a teacher.


If you could have one super-human power what would it be? 

Teleportation, think of the places you could go and with no carbon footprint - absolute game-changer!


What’s your guilty pleasure? 

Copious amounts of coffee, although I don't feel all that guilty about it.


What would be your biggest piece of advice to your 20 year old self?

Try lots of different things, travel, speak to all kinds of people and read more books.


What do you love most about working in Customer Service 

I'd say, being able to talk to different kinds of people from all different walks of life. 


What does Customer-Centricity mean to you?

Listening! I've found that if you just listen so people feel heard and keep their goals front of mind, they will most likely be very positive and appreciative. 


Can you tell me a little bit about the challenges you’ve faced trying to find employment? 

I knew that I wanted to pivot in my career but I had very little idea about what I actually wanted to do. It's hard to apply for a job in a new industry with little experience, especially if you're not even sure if it's the right job for you.


Do you feel that the current structure of hiring really allows you to showcase your skills? Why or why not? 

Not really, it is very hard to get across who you are with a CV and cover letter. I feel that most hiring relies on referrals which is a pretty big hindrance to a lot of people who may not have a huge network to leverage.


Did Weploy change your situation significantly? If so can you tell me two ways it has helped further your career path?

Absolutely, Weploy gave me the flexibility of short term stints in different industries - a try before you buy kind of thing. It's hard to know if a job is for you before you can picture what it would really be like day-to-day. With Weploy I was able to work in places I wouldn't have had access to, or knowledge of otherwise. I was able to work at some big corporate Tech companies and at a University. In the end, it helped me realised that I wanted to work in Education.


Do you feel that opportunities through Weploy changed your perspective on employment?

Employment seems to be changing so rapidly at the moment, it certainly helped me realise you don't need to pick just one thing anymore.


What was the Weploy process like for you? 

Surprisingly easy and enjoyable (although the skills test was a little trickier than I expected) it all happened online and in about a week - everyone was very friendly.


What was the biggest surprise using Weploy?

The incredible other Weployees I've met on jobs - the diversity of skills and backgrounds I've encountered has helped to develop me professionally.


Has Weploy helped your work-life balance? 

Absolutely. Now that I am studying full time I have the flexibility to accept jobs to supplement my income when I have the time, but can also focus on my studies when I need to. 


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