Australia’s first Customer Service and Contact Centre On-demand staffing platform
Hire in 4 easy steps with Weploy's staffing platform
Book a demo
One of our specialized account managers will show you how it works including visibility over our live Community, understand your needs and set you up.
Tell us who you need
Contact your dedicated account manager directly or make a request through the job form on your dashboard in your own time
Let tech do the work
Depending on volume, the job will automatically (or via our Talent team) be pinged out to our community of pre-vetted Weployees
Manage your Weployees from your custom dashboard. We take care of payroll, compliance, super and insurance so all you have to do is confirm timesheets.
Customer Service Representative
Contact Centre Representatives
Customer Operations Specialists
All Weployees have at least six months practical Customer Service in the last two years
A one hour phone call, where we dive into the Customer Service and Administrative elements of previous roles, delving into the candidates aptitude and ability as well as ensuring that the Weployee’s values are aligned with those of our clients
A one hour video experience, whereby we conduct further recorded video interviews, as well as ensuring that all relevant documentation and clearances are updated in our systems
All Weployees have confirmed Police Checks
We track the work authorisation of all Weployees
For the majority of our Weployees we understand their latest vaccination status
Respond to surges and scale your team in a matter of hours to ensure you’re providing your customers a great experience and reducing those nasty wait times
Proven Weployees who have worked with some of Australia’s leading and best customer service and contact centre teams
Employment law is complex. We take on the risks of payroll and compliance for you
You can hire a Weployee for any time period between 4 hours and 9 months. This flexibility enables you to scale up or down and right-size your team according to demand.
Yes! We offer permanent recruitment solutions and also temp to perm program. Many of our clients love our Weployees so much they just can’t let them go!
You can hire as many as you need. If you have a very large requirement, say 20 or more please contact your Customer Success Manager.
Accessing Weployees on our self-service platform is entirely free. Once you have hired a Weployee, you'll pay a flat, hourly fee for their services for however long you need them, from four hours up to over six months.
We pride ourselves on our vetting which means you can rest assured all Weployees are personable, adaptable and ready to get stuff done. If you’re not happy and you let us know as soon as you can, we’ll replace the Weployee and cover the cost of one day.
The real question is why do you even need to? We screen all our potential
Each Weployee goes through a six-stage vetting process that has been designed to uncover the best customer service talent in Australia. We look for adaptable individuals that have a high EQ and an ability to follow process with speed and accuracy. If you're not completely happy and you let us know as soon as possible, we’ll replace the Weployee, covering the cost of one day. This is organised on a case by case basis so please contact your Customer Success Manager to discuss your experience.
Weployees can perform in Customer Service Contact Centre roles including:
Also, in Office/Business Support roles: General Office Administration, Front Desk/Reception, Data Entry roles.
Data Entry: High volume data transcriptions and/or data transferring/administration
All Weployees are paid the correct award-based hourly rate, including superannuation, payroll tax, WorkCover, a flat service fee, and gst. For more information, please visit the pricing page.
We have spent time screening and vetting, onboarding talent that have proven they are capable of adding value straight away. In the unusual event that you're not happy with performance, please contact your Customer Success Manager to discuss further. If there is reasonable cause for complaint, we’ll replace the Weployee, covering the cost of one day.
Temporary support staff with no hidden fees. Start hiring anytime