You can hire a Weployee for any time period between 4 hours and 9 months. This flexibility enables you to scale up or down and right-size your team according to demand.

Yes! Our Weployees are so good, often companies just can't let them go. We have a temp-to-permanent staff program to employ your Weployee Full-Time, and help you build your dream team.

You can hire as many as you need. If you have a very large requirement, say 20 or more please contact your Customer Success Manager

Accessing Weployees on our self-service platform is entirely free. Once you have hired a Weployee, you'll pay a flat, hourly fee for their services for however long you need them, from four hours up to over six months. 

The real question is why do you even need to? We screen all our potential Weployees through a six-stage vetting process that includes a face to face interview, saving you valuable time. Since we own the vetting, we guarantee the quality of every Weployee. If you don't feel they are the right fit on their first day we'll replace them free of charge.

Each Weployee goes through a six-stage vetting process that has been designed to uncover the best customer service talent in Australia. We look for adaptable individuals that have a high EQ and an ability to follow process with speed and accuracy. If you're not completely happy and you let us know as soon as possible, we’ll replace the Weployee, covering the cost of one day. This is organised on a case by case basis so please contact your Customer Success Manager to discuss your experience.

Weployees can perform in Customer Service Contact Centre roles including:

• Managing inbound/outbound calls helping discuss customer enquiries, policies, claims, and complaints
• Upholding a high level of customer satisfaction and focus  
• Providing customer feedback and insights for the company
• Performing various office administration tasks

Also, in Office/Business Support roles: General Office Administration, Front Desk/Reception, Data Entry roles. 

• General Office Administration: Clerical & organisational support including filing, equipment/supplies management, meeting set up and minutes
• General Customer Service: Responding to customer queries, providing support and assistance. Database maintenance
• Front desk or Reception: Front desk duties & general workplace management, welcoming visitors and liaising with employees

• Data Entry: High volume data transcriptions and/or data transferring/administration

All Weployees are paid the correct award-based hourly rate, including superannuation, payroll tax, WorkCover, a flat service fee, and gst. For more information, please visit the pricing page

We have spent time screening and vetting, onboarding talent that have proven they are capable of adding value straight away. In the unusual event that you're not happy with performance, please contact your Customer Success Manager to discuss further. If there is reasonable cause for complaint, we’ll replace the Weployee, covering the cost of one day.