How to hire with Weploy

We're building Australia's fastest on-demand staffing platform for Customer Service

 

How Weploy Works CC

 

BOOK A DEMO

Scale your team in minutes

Hire in 4 easy steps with Weploy's staffing platform

Step 1

ONE

Sign up for a free account

Tell us who you are with some basic details about your business

Step 2

TWO

Tell us who you need

Use the job form to tell us what kind of support you need, length of placement and the responsibilities.

Step 3

THREE

Let tech do the work

Match with a pre-qualified Weployee who is available for the job, or allow our algorithm to provide a shortlist of profiles for you to choose from

Step 4

FOUR

One-click payments

Manage contingent staff from your custom dashboard. We take care of payroll, compliance, superannuation, and insurance so all you have to do is confirm timesheets.

What Our Customers Say
Adam Chicktong, Asana
"Using Weploy to cut down our hiring process empowers teams to focus on what they do best.”
Adam Chicktong, GM of APAC at Asana
Group 584

Types of talent you can hire

We are the specialists in providing Customer Service and General Admin roles.

Call Centre Support
Inbound and outbound Customer Service reps

Customer Service
Responding to customer queries, providing support and assistance. Database maintenance

Admin & Office Support
Office management and business admin tasks, filing, data entry

Reception
Front of house management

Extensive vetting for guaranteed success

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1. Phone Interview

Candidates are assessed on verbal communication, relevant experience, motivation and professionalism

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2. Cognitive Test

We look at cognitive ability in the workplace as the relative speed and accuracy with which the brain processes complex information

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3. Skills Test

Specific skills such as data entry accuracy, word processing and computer literacy are tested

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4. Psychometric Assessment

Information derived from psychometrics can predict and help identify human potential

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5. Face to Face Interview

We conduct an objective, behavioural based interview to remove bias in your business

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6. Police and Work Rights

We perform all necessary background checks for all Weployees to ensure they are fully compliant

Benefits of hiring a Weployee
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One
Speed

Scaling your team within a matter of hours will give you a competitive advantage in today's customer-centric market

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Two
Quality

Our thorough vetting processes ensure consistent quality of candidates with the right attitude to support your team

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Three
Compliance

Employment law is complex. We take on the risks of payroll and compliance for you

Frequently Asked Questions

You can hire a Weployee for any time period between 4 hours and 9 months. This flexibility enables you to scale up or down and right-size your team according to demand.

Yes! Our Weployees are so good, often companies just can't let them go. We have a temp-to-permanent staff program to employ your Weployee Full-Time, and help you build your dream team.

You can hire as many as you need. If you have a very large requirement, say 20 or more please contact your Customer Success Manager

Accessing Weployees on our self-service platform is entirely free. Once you have hired a Weployee, you'll pay a flat, hourly fee for their services for however long you need them, from four hours up to over six months. 

We pride ourselves on our vetting which means you can rest assured all Weployees are personable, adaptable and ready to get stuff done. If you’re not happy and you let us know as soon as you can, we’ll replace the Weployee and cover the cost of one day.

The real question is why do you even need to? We screen all our potential Weployees through a six-stage vetting process that includes a face to face interview, saving you valuable time. Since we own the vetting, we guarantee the quality of every Weployee. If you don't feel they are the right fit on their first day we'll replace them free of charge.

Each Weployee goes through a six-stage vetting process that has been designed to uncover the best customer service talent in Australia. We look for adaptable individuals that have a high EQ and an ability to follow process with speed and accuracy. If you're not completely happy and you let us know as soon as possible, we’ll replace the Weployee, covering the cost of one day. This is organised on a case by case basis so please contact your Customer Success Manager to discuss your experience.

Weployees can perform in Customer Service Contact Centre roles including:

  • Managing inbound/outbound calls helping discuss customer enquiries, policies, claims, and complaints
  • Upholding a high level of customer satisfaction and focus  
  • Providing customer feedback and insights for the company
  • Performing various office administration tasks
 

Also, in Office/Business Support roles: General Office Administration, Front Desk/Reception, Data Entry roles. 

  • General Office Administration: Clerical & organisational support including filing, equipment/supplies management, meeting set up and minutes
  • General Customer Service: Responding to customer queries, providing support and assistance. Database maintenance
  • Front desk or Reception: Front desk duties & general workplace management, welcoming visitors and liaising with employees
  • Data Entry: High volume data transcriptions and/or data transferring/administration

All Weployees are paid the correct award-based hourly rate, including superannuation, payroll tax, WorkCover, a flat service fee, and gst. For more information, please visit the pricing page

We have spent time screening and vetting, onboarding talent that have proven they are capable of adding value straight away. In the unusual event that you're not happy with performance, please contact your Customer Success Manager to discuss further. If there is reasonable cause for complaint, we’ll replace the Weployee, covering the cost of one day. 

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Temporary support staff with no hidden fees. Start hiring anytime

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