Made for today’s candidate-driven market, Weploy is your tech hub for lightning-fast hiring of pre-vetted customer service staff across Australia.
11am: Super Retail Group needed 10 contact centre agents ASAP to respond to a surge in enquiries due to a system outage.
4pm (same day): Filled.
With our pre-vetted community of 1,500+ customer service staff and advanced tech platform, you can flex up your teams in hours, not weeks, whether it’s 1 or 100 roles you need.
We’ve done all the hard work already, with a rigorous screening and qualifying process that tests the individual’s experience, ability and aptitude for contact centre work. If we place a candidate that doesn’t suit your needs, we will cover the invoice for the first 48 hours.
As specialists in customer service and contact centre talent, we’re trusted by hiring managers and talent acquisition teams to deliver not just on speed, but on the right caliber of candidates and levels of engagement.
Our tech-driven hub enables real-time connection with our community and puts you in control, from hiring to approving timesheets. Our dedicated support team is also there to support and will be more heavily involved for complex jobs.
We handle all payroll, statutory payments, compliance and contracts, so you’re in safe hands. Since day one, we’ve charged a transparent flat hourly rate per worker (“Weployee”). With one simple monthly invoice, you only pay for what you use.
When an airbag recall caused an unprecedented surge in enquiry volume, Customer Experience Manager, Tristan, leveraged Weploy to hire pre-vetted staff quickly.
Find out how Weploy provided additional support staff to help the team at Asana keep up with rapid global growth and scale faster than traditional methods of recruitment.
See how Employsure used Weploy to relieve pressure on their employees during peak periods, empowering hiring managers to quickly solve day-to-day staffing issues.
Recently, the more savvy contact centre and TA leaders have been developing plans to deal with spikes in customer demand, both unplanned (#databreaches) and planned (EG. peak sale seasons, price increases).
Download this white paper to see the different types of “surge” activity and solutions to manage them.
Keen to see Weploy in action? One of our specialised account managers will show you how the magic happens