Ramp your customer service team in no time
Made for today’s candidate-driven market, Weploy is your tech hub for lightning-fast hiring of pre-vetted customer service staff across Australia.
Built for Short Notice
A real life scenario…
11am: Super Retail Group needed 10 contact centre agents ASAP to respond to a surge in enquiries due to a system outage.
4pm (same day): Filled.
See why the traditional hiring process doesn't cut it in today's candidate-driven market
The Fastest Turnaround Time in Australia
With our pre-vetted community of 1,500+ customer service staff and advanced tech platform, you can flex up your teams in hours, not weeks, whether it’s 1 or 100 roles you need.
- Respond to unplanned surges in call volumes (#databreach)
- Quickly stand up teams for seasonal spikes
- Bulk placements
- Hire individual temps or perms to fill an immediate gap
- Support internal recruitment teams in juggling hiring priorities during busy periods
Pre-Vetted Quality Talent
We’ve done all the hard work already, with a rigorous screening and qualifying process that tests the individual’s experience, ability and aptitude for contact centre work. If we place a candidate that doesn’t suit your needs, we will cover the invoice for the first 48 hours.
Customer Service Is Our Bread & Butter
As specialists in customer service and contact centre talent, we’re trusted by hiring managers and talent acquisition teams to deliver not just on speed, but on the right caliber of candidates and levels of engagement.
- Core Roles: Customer Service Representative | Onboarding Specialists | Contact Centre Representatives | Customer Operations Specialists | Claims Consultants
- Types: Temp, perm, temp to perm, contract
- Across: WFH | Hybrid | Office (Melbourne / Sydney / Brisbane)
Simple Tech-Driven Hub
Our tech-driven hub enables real-time connection with our community and puts you in control, from hiring to approving timesheets. Our dedicated support team is also there to support and will be more heavily involved for complex jobs.
Baked-In Compliance & Simple Pay-As-You-Go Pricing
We handle all payroll, statutory payments, compliance and contracts, so you’re in safe hands. Since day one, we’ve charged a transparent flat hourly rate per worker (“Weployee”). With one simple monthly invoice, you only pay for what you use.
When an airbag recall caused an unprecedented surge in enquiry volume, Customer Experience Manager, Tristan, leveraged Weploy to hire pre-vetted staff quickly.
See how Employsure used Weploy to relieve pressure on their employees during peak periods, empowering hiring managers to quickly solve day-to-day staffing issues.
Surge Happens
Recently, the more savvy contact centre and TA leaders have been developing plans to deal with spikes in customer demand, both unplanned (#databreaches) and planned (EG. peak sale seasons, price increases).
Download this white paper to see the different types of “surge” activity and solutions to manage them.
