Alice is a Customer Experience professional from Surrey in South East England. She has experience working with some of Australia's largest Insurance and Financial institutions and earned a FULL 5* Review on the Weploy platform. Alice is passionate about interacting with people, making a positive impact, and cannot pass up a glass of red wine. Find out more about Alice and her background in this Weployee of the Week feature.
A waitress at my local pub on the river
A hostess at my local Cinema when I was a teen. At that time, there wasn’t much that could beat free movies and popcorn!
Knowing I am contributing to a high functioning team within well-established companies and making a difference in customers lives means everything to me.
Probably something that involves looking after puppies!
I’ve been really enjoying exploring Australia since I moved here, keeping active, still love going to the cinema and enjoying a red wine with friends.
Definitely the people! I just love interacting with customers, knowing I can provide a positive impact on their day and improve their feelings about a brand.
Having a positive impact
When I worked at a Medical Insurance Company, I spoke with many customers who were unwell and suffering which was difficult for me. One time, I had a long call with an extremely sick patient and was able to inform them that we’d be covering their treatment. It was an emotional call and they wrote me some really lovely feedback after. It all became worth it then.
I’m specific and selective about the kind of roles I want to do for my own career progression, so it took me a while to find a job when I moved here. I was about to give up on finding a job in Melbourne until I found Weploy, who helped me find a role at a great company. Now, I’m proud to say I am in a role that I will continue with in the future.
It’s been really easy and reassuring. Everyone I’ve spoken to has been really friendly and helpful. Being part of the Weploy community has really changed my outlook and enabled me to find rewarding work here in Australia. Now, I don’t want to go back home!
Farah has worked nearly 800 hours on the Weploy app and has a universal 5* rating from her Weployers. She's just finished up her temporary role at financial services company Perpetual, and is pursuing her travel dreams for a while. We sent her some flowers to wish her well, and had a chat about how she's found her experience working as a Weployee so far which we've written up here....
What was your first job?
Tim is a Marketing Graduate with Customer Service experience at one of Australia's largest Insurance companies. Since he became a Weployee in March 2020, he has earned himself a full 5 Star rating on our platform and has been re-booked by the same Weployers time and time again! He's one of our newest Weployees of the Week, congratulations Tim.