What PI do we collect?
|The type of PI we collect depends on your relationship with us, as follows:|
|1.1||Client: We collect PI such as your name, address, phone number, email address, credit card and financial details for processing payments, including via its third-party payment gateway provider. Weploy currently uses Pin Payments as its third-party payment gateway provider.|
|1.2||Employee: we collect PI such as your name, address, phone number, email address, employment records and details, tax file number and bank account details for processing payments. We may also collect sensitive information such as information about your health or memberships of professional associations and trade unions.|
|1.3||General public/user: if you submit a query via our online ‘contact us’ form, or otherwise email or call Weploy, we may collect your name, email address, phone number, address and location.|
How we collect your PI
|We collect your PI as part of us offering or providing our services. This includes when you provide us your PI via our website or our App, during phone calls, by email, or otherwise via client enquiries. Generally, we collect your PI directly from you but may also collect your PI from other people or organisations if you have given consent.|
Why do we need your PI?
|We need your PI to provide you with our services which includes informing you (such as via direct marketing) about our products and/or services, creating and updating our database(s), ensuring compliance with our contractual and other legal obligations to you, and administering our relationship with you by responding to your enquiries (Main Purposes).|
|If you do not provide us with your PI we may not be able to carry out some or all of the Main Purposes.|
How do we use your PI?
|By submitting your PI to us, you consent to us using your PI for the Main Purposes or any purpose that could reasonably be expected at the time your PI was collected. This may include:|
|We may also use your PI:|
Can you remain anonymous or use a pseudonym?
|We will, if practicable, allow you to use a pseudonym or to not identify yourself (unless this is impractical or against the law (including the Australian Privacy Law).|
|In some instances, if you do not provide us with certain PI we may not be able to provide you with the relevant product, service or information. This may have an effect on whether we can begin or continue a relationship with you, or allow you to participate in other activities we undertake.|
What disclosures will we make?
|Generally speaking, we will disclose your PI for the Main Purposes. We may also disclose your PI in other ways with your consent or as required by law (including the Australian Privacy Law).|
|We may disclose your PI to our partners, suppliers and distributors in order to assist us in providing our products or services to you. We use a network of partners, suppliers and distributors to ensure that our products and services are of a high quality and meet our exacting standards. Some of our service providers, or the services they provide (like cloud-based storage solutions), may be based outside of Australia. This could include places like Europe, Asia and the US. In order to protect your information, we take care where possible to work with service providers who we consider maintain acceptable standards of data security compliance, and we do our part to meet those standards as they apply to Weploy.|
Is your PI confidential and secure?
|We take all reasonable steps to keep the PI we hold secure and to ensure it is protected against misuse, loss, unauthorised access, modification or inappropriate disclosure. We may hold PI in both hard copy and electronic forms in secure systems accessible only to authorised personnel.|
Do we use "cookies"?
|When you visit our website, the server may attach a “cookie” to your computer’s memory. A “cookie” assists us to store information about how you use our website and to make assumptions about what information may be of most interest to you. This information is generally not linked to your identity. We may use knowledge of your user experience to better understand what products or services may be of interest to you and to collect statistical information.|
Using other sites
Contacting us about privacy
|You are responsible for ensuring that your PI is accurate, current and complete. You may ask us to provide a summary of the PI we hold about you, subject to certain limitations under the Australian Privacy.. For your protection, we may require you to confirm your identity before access to your PI is granted. In most cases, we can provide you with a summary of your PI free of charge. However, in some circumstances, reasonable costs may be charged to you in accessing your PI, subject always to the Australian Privacy Law. A request for employee records (as that term is defined under the Fair Work Act) will be dealt with in accordance with the Fair Work Act.|
|If you have a question or want to make a complaint about how we handle your PI, please contact us using the details below. We will review your complaint, and will respond to you after we have carefully considered it. We may require further information from you in order to resolve any complaints.|
We can be contacted via: