A timesheet is a record of a shift that has been worked. It is available for you once you have accepted a job. Each time you work a shift, you need to enter the start, end and break times into your timesheet.
You can access your timesheet via your Current Job screen. After completing a shift, click "Add to Timesheet" to enter the Start, End, and Break times of your shift. This ensures that you are paid for the actual time you worked.
Click "Edit" under a submission to make the appropriate changes and then "Save".
Your Weployer approves your timesheet to confirm your working hours. Your Weployer contact is who manages your timesheets - you can find this information in your Current Job screen on the app.
If a timesheet is not approved by your Weployer in time for the upcoming pay run, you will not be paid. Your timesheet must be approved by the Weployer in order to be processed for the upcoming pay run. Any delay in approving a timesheet can result in your pay being processed for the following pay run.
You will not be paid until you have submitted your timesheet and have had it approved by your Weployer.
You can upload or change your profile photo via the Edit button in your profile. By pressing the camera icon, you will be able to upload a photo. Please note, a Weployer will see your photo after you have accepted their job request, so please choose a professional photo in a high resolution.
You can access and change your contact details via the Edit button in your profile. Your contact details include your location, mobile phone number, and email address. Please keep these up-to-date.
Your profile will be approved after you complete your onboarding.
Your onboarding will be complete once:
Your Weployee Experience Officer will send you a confirmation email when your profile has been approved.
Your profile will be pending approval if you haven't completed your onboarding yet. Your onboarding will be complete once:
There is a "Unsubscribe from our emails" link at the bottom of any email sent to you from Weploy. This will allow you to unsubscribe from our emails. Alternatively, you can reach out to us at email@example.com and we will action this for you.
To confirm that you have been assigned, you will notice the job details in your "Current Job" screen. Additionally, you will receive an email confirmation. Both the "Current Job" screen and the confirmation email will state the conditions of assignment. This includes details such as:
Typically, this occurs when another Weployee has accepted the job before you, despite how quickly you opened the notification. Occasionally, there may be a difference in speed across different networks which made lead to some users receiving notifications faster than users on other networks.
In the Log In screen, the Password field has a "Forgot?" button you can access to reset your password. An email will be sent to your email address with instructions on how to reset your password.
You can download the Weploy app on iPhones and iPads. Using your mobile device, tap the App Store icon and follow these steps:
The Weploy Android app is in Beta test phase. It is only available to hired Weployees. Part of the Weployee on-boarding and induction includes an invitation to download the app, as it is currently not available to the general public.
Weploy is not available via desktop. Weployees can only access Weploy via the Android and iOS app.
Unfortunately, no. The Weploy app is only available via mobile app on iPhone and Android devices.
Login to your payment portal. Within here, you can update your Bank Details and view your payslips. To update your Superannuation details, please contact a member of the WEO team and have your updated details ready.
Weploy makes superannuation payments quarterly, as per the dates below.
When a payment due date falls on a weekend or public holiday, the payment will be made on the next working day.
You are typically entitled to super once you are paid more than $450 before tax in a calendar month.
Please contact the Australian Taxation Office for information regarding your super. You can visit their website here.
You will be taxed according to the details you provided in the Tax File Number (TFN) declaration form you submitted to us during your on-boarding. Please contact Australian Taxation Office (ATO) for advice on your particular case.
You can visit their website here.
If your timesheet has been submitted and approved on time by your Weployer, you will be paid the following week. We deposit your pay using the bank details you provided to us during your onboarding. Weploy's pay runs occur weekly on Thursdays.
It depends on your job category, which you can find in the email sent to you after you have accepted a job, under "Conditions of Assignment".
Office Support roles (Clerks Private Sector Award 2010) are entitled to a penalty rate on Saturdays, Sundays and public holidays.
Promotions and Events roles (Amusement, Events and Recreation Award 2010) are entitled to penalty rates on Sundays and public holidays.
Market Research roles (Market and Social Research Award 2010) are not entitled to penalty rates.
It depends on your job category. You can find this information in the confirmation email sent to you after you've accepted a job, under "Conditions of Assignment".
Office Support and Administration roles are under Clerks Private Sector Award 2010, Events and Promotions roles are under Amusement, Events and Recreation Award 2010, and Market Research roles are under Market and Social Research Award 2010.
Please ensure that you submitted your timesheet by the end of each week and that your Weployer approved it the following Monday. Be aware we run payroll on a fortnightly basis and that your pay will always reflect the hours you worked in the previous 2 weeks.
If all of the above has taken place, please contact us at firstname.lastname@example.org and we will ensure your banking details are correct.
Your timesheet is only meant for reference. When your pay is processed it is also subject to tax. Your payslip will state the hours worked, rate, superannuation contribution, amount taxed, and of course, your pay.
If there is a discrepancy between the hours you actually worked and what is stated on your payslip, please contact us at email@example.com.
We understand that things happen and people get sick sometimes. If you are currently in a job and are too unwell to go into work, please get in touch with the Weployee Experience team at 03 8459 0203.
If at all possible, please provide us with a minimum of 2 hours notice before you are due to begin your job assignment.
Under no circumstances are you to not show up for a job assignment without giving notice to the Weployee Experience team, nor are you to arrange for another Weployee to cover your shift.
Please refer to the Weployee Handbook for the full Sick Leave policy.
Weployees are typically recommended to wear business casual dress, if no other work attire guidelines are given by the Weployer. Business casual is less formal than traditional business wear but is still intended to give a professional and businesslike impression.
Dress pants or khakis with a full-sleeve button-down collared shirt is typically acceptable. Ensure your clothes are ironed and wrinkle-free. Ties are usually not necessary.
You will need to speak directly with your Weployer regarding any requests for leave. Under no circumstances should you take days off without informing your Weployer or contacting Weploy. You are required to speak directly with your Weployer regarding any requests for leave. The Weployee Experience team can be contacted via 03 8459 0203 or firstname.lastname@example.org.
You can find the contact details for your line manager in your Current Job screen under "Contact". You can contact your line manager via phone or email.
Yes! Our Weployees can ‘show interest’ or ‘accept’ a maximum number of 2 job assignments at any given time.
This is to ensure that everyone in our Weployee community has a chance of securing a job assignment.
For Weployees currently in a job assignment, they will be able to receive job opportunities starting from 2 weeks before the scheduled job end date.