Frequently asked questions

Mobile App Support

To confirm that you have been assigned, you will notice the job details in your "Current Job" screen. Additionally, you will receive an email confirmation. Both the "Current Job" screen and the confirmation email will state the conditions of assignment. This includes details such as:

  • The role and nature of work
  • Weployer company name, address, and Weployer contact details
  • Job start/end dates and times
  • Rate of pay
Typically, this occurs when another Weployee has accepted the job before you, despite how quickly you opened the notification. Occasionally, there may be a difference in speed across different networks which made lead to some users receiving notifications faster than users on other networks.

In the Log In screen, the Password field has a "Forgot?" button you can access to reset your password. An email will be sent to your email address with instructions on how to reset your password.

iOS

You can download the Weploy app on iPhones and iPads. Using your mobile device, tap the App Store icon and follow these steps:

  • Search Weploy in the search bar.
  • Tap GET on the Weploy icon.
  • Once the app has downloaded, you may log in.

Android

The Weploy Android app is in Beta test phase. It is only available to hired Weployees. Part of the Weployee on-boarding and induction includes an invitation to download the app, as it is currently not available to the general public.

Desktop
Weploy is not available via desktop. Weployees can only access Weploy via the Android and iOS app.

Unfortunately, no. The Weploy app is only available via mobile app on iPhone and Android devices.
Weployees are not able to log in to the www.weployapp.com website. Upon signing up, your email and password are only to be used on the Weploy mobile app. The www.weployapp.com desktop website is meant for Weployers only.

Contact our Weployee support team

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